FAQs

Victory Innovations®

What does 'electrostatic' mean?

Electrostatic is based on the principle that opposite charges attract and like charges repel. Two positively charged things will repel each other. Using this natural electrostatic phenomenon, Victory has developed a patented breakthrough cordless application technology.

The Victory Innovations Cordless Electrostatic System places a positive charge on the liquid before entering the nozzle allowing the maximum levels of liquid to be charged and sprayed at negatively charged surfaces (most surfaces are either negative or neutral) allowing for a more complete coverage of the targeted surface.

What do you mean it inserts a charge into the liquid?

Using patented technology, the process of positively charging the liquid starts at the charging ring and flows to the tank. This way all the liquid has a positive charge prior to reaching the nozzle. As most surfaces are either negative or neutral, the dispersed droplets spread out more evenly and seek out a negative or neutral surface.

The end result is that the liquid can be applied faster, using less liquid and achieving a more complete coverage of the surface.

How will this save me time and money?

In testing, we found our Cordless Electrostatic System is 70% faster and uses 65% less liquid than a traditional sprayer. That’s a significant increase in efficiency that will definitely save you time and money.

How long does it take to dry?

There are many variables that can affect drying times including temperature, humidity, particle size, and the liquid used. The Victory 3-in-1 nozzle allows you to select from three different size particles which can help you customize the drying time.

How far does the spray reach?

The maximum spray distance is up to 5 feet but we recommend the optimum range for complete coverage is 20-30 inches depending on the nozzle selection. We also offer an extender wand that increases the reach.

Is the battery rechargeable?

Yes, it comes with a 16.8 Volt Lithium-Ion Battery (VP20) that lasts up to 4 hours. The charger comes with each sprayer.

Can I buy an additional battery?

Yes, you can buy a 16.8 Volt Lithium-Ion Battery (VP20B) which will last up to 8 hours.

What is your warranty policy?

The manufacturer warranty is as follows:

ONE YEAR LIMITED WARRANTY

Victory Innovations will repair or replace, without charge, any defects due to faulty materials or workmanship for one year from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse.

For further detail of warranty coverage and warranty repair information, email us at warranty.claims@victorycomplete.com.

This warranty does not apply to damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights, which vary in certain states or provinces.

FREE WARNING LABEL REPLACEMENT

If your warning labels become illegible or are missing, email us at warranty.claims@victorycomplete.com for a free replacement.

    What certifications do your products have?

    Victory Complete products are certified compliant with the standards and requirements of the ETL (Edison Testing Lab), the CSA (Canadian Standards Association), the FCC (Federal Communication Commission), the CE (European Commission), the RoHS (Restriction of Hazardous Substances), and the NOM (Mexican Official Standards).

    How do I use the nozzle?

    TO ADJUST THE NOZZLE

    1. Remove the battery from the unit.
    2. Insert the nozzle wrench into the front end of the unit.
    3. Rotate wrench until the tabs on the nozzle and the slots on the wrench are lined up.
    4. When the wrench slots and the nozzle tabs are lined up, the wrench will be completely inserted into the front end, rotate the wrench clockwise to adjust to a different size spray. The largest particle tip has a line cut through it, rotate clockwise until you hear a click to get the medium particle and rotate clockwise again until it clicks again to get the smallest particle.
    5. Remove the wrench when complete.

    TO REMOVE THE NOZZLE

    1. Remove the battery from the unit.
    2. Insert the nozzle wrench into the front of the unit.
    3. Rotate wrench until the tabs on the nozzle line up with the slots in the wrench.
    4. When the tabs and slots are lined up the wrench will be completely inserted into the front end.
    5. To remove, rotate the wrench in the counter clockwise direction until the nozzle comes loose (¼ rotation).
    6. Remove the wrench when complete.

    TO INSERT THE NOZZLE

    1. Remove the battery from the unit.
    2. Insert the nozzle into the wrench, lining up the tabs on the nozzle and the slots on the wrench.
    3. Insert the wrench with nozzle into the front end of the unit.
    4. Push in and rotate the wrench ¼ turn counter clockwise. When you hear a click the nozzle is in position.
    5. Remove the wrench when complete.
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